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In Defense of Animals Activist Helpline Policy Statement

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If you are using In Defense of Animals’ telephone helpline or email counseling service please read the following policies carefully.


Use of this helpline service via telephone and email is bound by the following terms and conditions. By using this helpline, you agree to the terms and conditions outlined in this statement.


In Defense of Animals (IDA) and its [employees, trained volunteers, agents, affiliates] will not be liable for any damages, including, but not limited to special, consequential, incidental, or indirect damages resulting from or in connection with the use of, or inability to use, this helpline service.


IDA and its [employees, trained volunteers, agents, affiliates] is not responsible for actions taken by you or a third party or not taken by you or a third party, during or after use of this helpline service. It is the responsibility of the service user to determine how they wish to act upon the information or advice received from the helpline. The helpline service does not constitute, and is not a substitute for, mental-health care or a therapist-patient relationship.


IDA expressly disclaims all warranties, whether express or implied.


All personal information received during a call will remain confidential, however, IDA may disclose personal information if required to do so by law, in an emergency circumstance, or with a good-faith believe that disclosure is necessary.


Because the Internet is not secure, we cannot guarantee protection from intruders. If you are concerned about this, please use our phone service instead.


You assume all risk for the use of this helpline service.